Our Mail Order Philosophy In A Nutshell
At Seattle Coffee Works we take pride in the quality of our coffee. To ensure you receive the best of what we have to offer, we follow a precise shipping schedule. Our first priority is fresh coffee. We roast twice weekly and ship immediately after roasting.
Fresh Coffee, Shipped Twice Weekly
All orders received by Monday at 5 pm will be roasted and shipped on Tuesday. All orders received by Thursday at 5 pm will be roasted and shipped on Friday. Any orders received after these cut-off times will be shipped the following roast day. For instance, an order received after Monday at 5 pm will be roasted and shipped on Friday. Orders received after Thursday at 5 pm will be roasted and shipped on Tuesday.
There is one exception to this rule: if we receive an order during a roast day and if all coffees ordered are on that days roast plan, we will try to ship your order that same day.
All SCW orders cost only $6 to ship
All orders are shipped priority mail via United States Postal Service (USPS) at a simple $6 shipping rate. The only time we charge a handling fee is when special packaging is required in order to assure the safety of an item during the shipping process. Whenever this occurs, it is spelled out at the bottom of a product's description. As soon as your package is in the hands of the USPS we provide you with a USPS tracking number for your convenience, sent directly through the USPS tracking service.
Typically, a package shipped with the USPS Priority service takes 2-3 business days to reach the recipient. We have seen many packages arrive within one or two days; and we have seen some packages take up to five days. While we would like to see every package reach you within the shortest amount of time possible, please understand that we can only control the shipping process until the USPS has accepted your package.
All Baratza orders incur no shipping charges and are shipped directly from Baratza via UPS. The Baratzas are shipped every Tuesday and Friday and depending where you are located can take between 2-8 business days to arrive. The UPS tracking number for your package will be provided the same day that the order is shipped.
Your Feedback Is Welcome And Requested
We rely on your feedback. If there is any issue with your shipment, please contact us at 206.340.8867 or email@example.com.