All You Need to Know About Shipping
Our mail order philosophy in a nutshell
At Seattle Coffee Works we take pride in the quality of our coffee. To ensure you receive the best of what we have to offer, we follow a precise shipping schedule. Our first priority is fresh coffee. We roast every Monday and ship every week day.
Fresh coffee - Order Deadlines
All orders received by 5:30 AM will be shipped that day, M-F. If you place your order after 5:30 AM, we will ship the following weekday.
Shipping Times and Holiday Deadlines
While we will try our best to accommodate deadlines including holidays, we cannot guarantee arrival and receipt dates and times with Standard Shipping. We follow recommended shipping dates and times of the United States Postal Service. Most orders are shipped priority or first-class mail via United States Postal Service (USPS). Special deadlines may apply ahead of holidays.
You can select your shipping option:
Standard Flat Rate Shipping:
• $5 Shipping for orders up to $25 in value. These orders will be shipped First Class mail via United States Postal Service (USPS)
• $9 Shipping for orders valued at $25-$45. These order will be shipped USPS Priority Mail
• FREE Shipping for orders valued at $45 or more. These orders will be shipped USPS Priority Mail
For very large orders, or for specific addresses, we may choose a different carrier, for example FedEx or UPS. Special terms apply for bulk orders.
Shipping to international addresses
We do not ship to international addresses at this moment.
Coffee will arrive 1-3 days after it's shipped*
Typically, a package shipped with the USPS Priority or First-Class Mail service takes 1-3 business days to reach the recipient. We have seen many packages arrive within one or two days. Some packages, especially to the eastern and midwestern US or US territories will take five to seven days.
While we would like to see every package reach you within the shortest amount of time possible, please understand that we can only control the shipping process until the USPS or other carrier has accepted your package.
*Covid-19 update: the USPS has increased the expected delivery time for USPS Priority mail to 1-4 business days, and up to a total of 10-14 days. Our Seattle customers have received their coffee within one business day even during the crisis, but we understand that shipping to other regions of the country may be delayed by up to one week.
For Coffee Works Club Members only: Orders for Store local store pickup in Seattle, WA
We now offer local store pickup for members of the Coffee Works Club. Generally, the same schedule as for coffee shipped by mail applies for these orders.
All orders received by Monday 5:30am PT will be roasted on Monday.
All orders will be available for pickup at the start of business day on Wednesday, provided the carrier has delivered on time.
Your feedback is welcome and requested
We rely on your feedback. If there is any issue with your shipment, please contact us at firstname.lastname@example.org.
Updated June 6, 2022.